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Privacy Policy

Your trust matters to us. Here's exactly what we collect, why we collect it, and the choices you have.

Last updated 2026.

This Privacy Policy explains how PowerHouse Premium Roofing (“PowerHouse,” “we,” “us,” or “our”) handles the information we receive when you visit our website, request a free inspection, use our estimator, or otherwise contact us. We keep this simple on purpose — we want you to actually read it.

Information we collect

We only collect what we need to help you with your roof, siding, gutters, or exterior lighting project.

  • Information you give us. When you submit our schedule or contact forms, we collect details like your name, phone number, email address, project address, the service you’re interested in, your project timing, and any notes you choose to share (for example, roof age, known leaks, or an insurance claim).
  • Standard website analytics. Like most websites, we automatically receive basic technical information such as your browser type, device, approximate location, the pages you view, and how you arrived at our site. This helps us understand what’s useful and keep the site working well.

How we use your information

We use the information you share to:

  • Schedule and prepare for your free roof inspection.
  • Provide quotes, estimates, and written options for your project.
  • Follow up with you by phone, text, and email about your request.
  • Route your project to the right local crew.
  • Help you navigate storm, hail, or insurance claims when relevant.
  • Improve our website, services, and customer experience.

We do not sell your personal information.

Text messaging (SMS) consent & opt-out

When you submit a request or otherwise provide your phone number, you agree that PowerHouse may contact you by phone call and text message about your inquiry, your inspection, your project, and related follow-up. Message frequency varies. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message from us. To get help, reply HELP. Opting out of texts will not remove you from phone or email follow-up unless you ask us to stop those as well — just let us know.

Service providers & third parties

To manage leads and communicate with you, we use trusted third-party platforms — for example, customer relationship management (CRM) and marketing tools such as GoHighLevel and Job Nimbus. These providers process information on our behalf so we can respond to you, schedule work, and keep your project organized. We share only what’s necessary for them to provide their service, and we expect them to protect your information.

We may also use service providers for website hosting and analytics. We don’t allow these providers to use your information for their own marketing.

Cookies & analytics

Our website may use cookies and similar technologies to remember preferences, measure traffic, and understand how the site is used. Most browsers let you control or disable cookies in their settings. Disabling cookies may affect how some parts of the site work.

Data retention

We keep your information for as long as needed to provide our services, follow up on your request, meet our legal and warranty obligations, and run our business. When we no longer need it, we take reasonable steps to delete or de-identify it.

Your choices

  • Ask us what information we have about you, or request that we update or delete it.
  • Opt out of text messages by replying STOP, or ask us to stop calling or emailing.
  • Adjust your browser settings to limit cookies and analytics.

To make any of these requests, just contact us using the details below and we’ll take care of it.

Children’s privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” note above. Continued use of our website or services after an update means you accept the revised policy.

Contact us

Questions about this policy or your information? We’re happy to help.

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